Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by XenTeck, a division of LevEL 7 Media LLC ("Company," "we," "us," or "our"), including our website xenteck.com and any related services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

XenTeck provides AI-powered automation consulting and implementation services, including but not limited to lead generation systems, workflow automation, CRM integrations, and business process optimization solutions.

3. SMS/Text Messaging Terms

By providing your phone number and opting in to receive SMS messages from XenTeck, you agree to the following:

• Consent: You expressly consent to receive automated text messages from XenTeck related to our services, including appointment reminders, service notifications, and follow-up communications.
• Message Frequency: Message frequency varies based on your service interactions and inquiries.
• Costs: Message and data rates may apply. Check with your mobile carrier for details about your plan.
• Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a confirmation message and no further messages unless you opt in again.
• Help: Reply HELP for assistance or contact us at admin@xenteck.com or (810) 292-0007.
• No Phone Number Sharing: Your phone number will not be sold, rented, or shared with third parties for their marketing purposes.
• Carrier Liability: Carriers are not liable for delayed or undelivered messages.
• Supported Carriers: Major US carriers are supported. Carrier participation may vary.

Our SMS services are powered by Twilio. By using our SMS services, you also agree to Twilio's Terms of Service and Twilio's Privacy Policy.

4. User Responsibilities

You agree to:

• Provide accurate and complete information when using our services
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not interfere with or disrupt our services or servers
• Comply with all applicable laws and regulations

5. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by XenTeck (LevEL 7 Media LLC) and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

6. Payment Terms

For paid services, payment terms will be specified in a separate service agreement or proposal. All fees are non-refundable unless otherwise stated in writing. We reserve the right to modify pricing with reasonable notice.

7. Limitation of Liability

To the maximum extent permitted by law, XenTeck shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.

9. Indemnification

You agree to indemnify and hold harmless XenTeck (LevEL 7 Media LLC), its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these terms.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

13. Contact Information

For questions about these Terms of Service, please contact us: